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Why Are You Still Making Phone Calls?
December 18, 2014 by Zoom

451985763The invention of the telephone has made the world a smaller place and was one of the key drivers of the internationalization of commerce. If you have clients, friends, partners, or students in another country that you communicate regularly with, you are riding on the backbone of communications technology that spurred a revolution the moment that Charles Grafton Page played with some wires and magnets in 1840. It’s easy to have some feelings of loyalty to the grand old telephone.

When email came around, we developed a way for organizations to make certifiable communications without using the postal service. Send over a PDF of a contract from France and someone in Singapore can send you back a signed copy in a matter of a few minutes.

And here’s the point where we tell you that it’s okay to ditch these older technologies for Zoom’s video conferencing platform. There are a few reasons why you should rethink picking up the receiver or whipping out your favorite email client, and instead use our software.

Phones are really best as one-on-one devices.

The truth is that the vast majority of people still consider the phone a device to have a mano-a-mano type of chat. There’s a good reason for this, too! You see, the only thing distinguishing you from another person on the phone is your voice. Throw too many voices in the mix, and you might not know who’s talking any longer. Conference calls are almost exclusively magnets for these kinds of mix-ups. And how frustrating is it when there’s a long pause in a phone call: are they still there? Are they fuming in silence or pondering the awesomeness of your last statement? Who knows!? In an email message you can at least see the “from” address. Even better, in Zoom, you can actually see the person who’s talking!

Why tell multiple people to dial a number when you can just give them a link to click?

Initiating a conference call involves relying on multiple parties to do their part and actively dial a number on their keypads, then the meeting number, then the pin to get connected. Like with any other conference, the process of getting everyone to join is staggered. This means that every few minutes, you have to recap to ensure that anyone who might have joined in the middle of you speaking will know what you’re talking about.

Compare this to Zoom, where all you have to do to join a conference is click on a link. This is a much more convenient approach for your customers or partners when you ask them to join your meeting. While Zoom meetings are still staggered as people join (not everyone will join at the same time, because human behavior is still human behavior), you’re able to see the exact moment when someone connects. This means that you’ll know exactly at what point in the conversation everyone joined.

499570135International calls are just… painful…

If your organization has to dabble on the wire with others abroad, you’ll quickly see your phone bill explode like a case of dynamite you never knew was under your desk. Even for large organizations this can add up as their thousands of employees make long-distance phone calls around the world.

And the problem isn’t just financial. Even if you’re flush with cash, using video adds another dimension to every conversation and has the pleasant side effect of ROI-ing you sky-high. Why not take the plunge? More people are using video for this very reason. Large organizations, despite comfortably lifting a receiver for years, have migrated to Zoom to save thousands a year in operational costs.

This is not to say that you should cancel your telecommunications subscription. It is, however, advisable to avoid using the phone and turn to video when you need to enter a conversation where you’ll need to gain someone’s trust or have the attention of multiple people without drifting off into La-La Land.

144110290Zoom runs on your phone.

Of all the arguments for moving on from the phone to embrace Zoom, we can’t emphasize enough that Zoom itself is able to run on your mobile device as long as it’s iOS or Android. Using your phone, you can meet with people via the incredibly-easy-to-use Zoom app. Even more, you can call people who are at their desktop computers, laptops, tablets, or any other apparatus that supports Zoom. On a phone, you can just call… other phones.

What’s more you can even use your any phone like a good old-fashioned phone to call into Zoom meetings. Each Zoom meeting provides a phone number in case you’re feeling nostalgic for the old phone days, or in case your wireless is out and you need to get in to the meeting.

Tl;dr: Why are you still making phone calls?

Zoom:

  • Was made by engineers with years of experience in communications technologies that don’t predate the 20th century,
  • Can call up devices just like a phone, only it can call up multiple devices at the same time,
  • Makes international video meetings at no extra cost on top of the $9.99/month you pay,
  • Allows you to see who joins your meeting rather than just transmitting a bunch of voices,
  • Runs on your phone,
  • Makes connecting to conference calls with people spread across the globe a really simple process, and
  • Totally rocks

Plain old telephone calls:

  • Have more ringtones

We hope this little piece got you curious about our software. If you’re dying to try it out, who are we to stop you? Sign up for a free Zoom account today and experience unlimited power!