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Zoom Recognized in Gartner Critical Capabilities for Web Conferencing
December 19, 2016 by Priscilla Barolo

Analyst firm Gartner has recognized Zoom in its December 2016 Critical Capabilities for Web Conferencing report.

Overall, Zoom scored very well:

  • 4.55 / 5 in External Presentation (tied for 1st of 14 services evaluated)
  • 4.5 / 5 in Internal Collaboration (tied for top 2)
  • 4.5 / 5 in Webinars (top 3)
  • 4.35 / 5 in Learning and Training (top 3)

What’s behind these stellar scores and Zoom’s growth?

We believe companies are switching to Zoom because it’s simple to use and deploy, it’s a versatile solution with meetings, audio, webinar, IM/presence, and conference room solutions, and it’s a great value.  Providing one solution with a broad set of applications, allows many enterprises to consolidate their collaboration stack with Zoom and it has very open platform rich with integrations.

“We are proud that Gartner recognizes Zoom’s achievements in creating a world-class enterprise video and web conferencing platform,” said Eric S. Yuan, our Founder and CEO. “At the end of the day, we have worked hard to build the most innovative, easiest to use, and most interoperable platform because we know that is what our customers want, but it is always rewarding to receive the recognition of experienced industry analysts. We hope more companies will see that they don’t need to put up with difficult, inflexible, expensive legacy systems. To get the best user experience, they just need to get Zoom.”

Read the report to gain a holistic view of the vendors in the market and the positioning of providers’ product and service offerings. Schedule a live demo with a Zoom product specialists to see for yourself how Zoom crushes the critical capabilities.

Gartner Critical Capabilities for Web Conferencing, Adam Preset, Mike Fasciani, Whit Andrews, 12 December 2016.

Disclaimer: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.