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Zoom Rooms: Top 10 Frequently Asked Questions
July 6, 2017 by Kristen Klein

Interested in Zoom Rooms but don’t know where to start? We’re here to help! Zoom Rooms offers software-based video conferencing for any type of room. It works in them all! Learn more about the features, functionality, and the services available to transform your conference room experience.

Q: What are Zoom Rooms?

A: Zoom Rooms bring beautiful, simple, scalable video conferencing with wireless content sharing and integrated audio to any meeting space – conference rooms, training rooms, huddle rooms, classrooms, and executive offices. Zoom Rooms is a software-based video conferencing system which uses off-the-shelf, hardware for cameras, speakers, and monitors – making it the most flexible video solution for any of your rooms.

Easily connect to participants on mobile devices, desktops, H.323 or SIP systems, and Zoom Rooms. Zoom Rooms can be customized to bring video conferencing and collaboration to any type of meeting space. Depending on your needs, you can customize your hardware selections to perfectly match the goals of that room. The four most common types of rooms are:  Conference Rooms, Huddle Rooms, Executive Offices, and Training Rooms.

Q:  Can it integrate with my existing calendar system?

A:   Like all Zoom meetings, Zoom Rooms integrates with Google Calendar and Microsoft Exchange. Calendar integration allows for easy scheduling, joining, and meeting management.

Q:  Are Zoom Rooms compatible with touch screens, and what are the benefits?

A:  Yes, Zoom Rooms offers a complete whiteboarding, brainstorming, and collaboration interface for interactive whiteboards, or touch screens.  You can start, join, and manage meetings directly from the interactive touch display, which supports up to 3 people writing simultaneously on the screen and everyone joining remotely can also co-annotate on the whiteboard.

You can then save and send a brainstorming session as an image for later reference. Remote participants can join from the device of their choice – any desktop, mobile, or room system. Zoom Rooms supports any PC-based touch display running Windows 10, and we have certified displays from DisplayTen, Opitka, and Newline TruTouch.

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Q: Can you share your screen with Zoom Rooms?

A:  Absolutely! Zoom offers wireless high-resolution content sharing with proximity detection over Wi-Fi. You can also share from a laptop or mobile device via AirPlay mirroring or with a direct HDMI connection. You can even share a video clip with audio!

Q:  What is the Zoom Rooms Scheduling display?

A:  New to Zoom Rooms is a powerful add-on (at no additional license cost) that will end scheduling headaches and conference room squatters by displaying upcoming meetings, showing room availability, and allowing users to instantly book a room – all from wall-mounted iPads.  Zoom Rooms Scheduling Display integrates with your Google Calendar or Outlook Exchange allowing end users to see room availability and reserve the room from any device.

Q:  What devices and third party hardware can I use in my Zoom Rooms?

A:  Standard hardware components to setup a Zoom Rooms include a camera, mic/speaker, tablet (iPad or Android – Crestron is coming soon!), screen(s), and a Mac or PC.  Zoom recommends the Heckler iPad stand to secure the iPad (controller) in the room. The iPad settings can be configured to kiosk mode preventing end users from using other applications on the device.  For your convenience, a Zoom Rooms kit is available for purchase through our partner CDW. Recommended hardware components can be found on our Zoom Rooms webpage.

Q: Can I connect with video endpoints outside my organization?

A: Yes. Just like any Zoom meeting, you can include participants on any device including mobile, desktop, and H.323/SIP endpoints.

Q:  How do I purchase Zoom Rooms?

A:  You can purchase the Zoom Rooms license by visiting https://zoom.us/buy or by contacting sales. Next you will purchase or secure the necessary hardware components for the type of room your are setting up.  Zoom has partnered with CDW to create a hardware kit for various Zoom Rooms configurations (small, medium, and large rooms) to make ordering seamless.

Q:  Can Zoom set up my Zoom Rooms for me?

A:  Yes, Zoom’s Professional Services team can prepare, manage, and scale your Zoom Rooms deployment. Your Zoom Rooms consultant can perform a site survey and recommend hardware and software, as well as provide you with a detailed system setup and configuration guide. Zoom offers a variety of deployment services ranging from remote to onsite. Speak with your sales rep to get pricing and additional information.

Q:  How do I manage my Zoom Rooms deployment?

A:   The Zoom Rooms Admin Management dashboard allows the owner to assign accounts and permissions to monitor the health of the Zoom Room deployment and remotely manage in-room equipment.  If the admin or account owner requests access to the health status notification feature they will be alerted to the following events: controller (iPad) is disconnected, selected mic, speaker or camera has been disconnected, low bandwidth network detected, Zoom Rooms has gone offline, High CPU usage is detected, or the controller (iPad) battery is low.