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This past weekend Zoom released some cool new features and enhancements. As usual, you can take a look on our support site to find the complete release notes, and below we break down a couple particularly exciting new additions. Note this is not a forced update – you may see a prompt when you log […]
Zoom recently worked with Forbes Insights on a global survey of 333 executives and interviews with several IT professionals to add context to the survey findings. The report, The Connected Culture: Unleashing the Power of Video in Everyday Collaboration, is full of interesting insights and trends. This Forbes research shows that video conferencing is a […]
NPS (Net Promoter Score) is a measure of customer happiness, and nothing brings us more pride and joy than our customers’ happiness. If you’ve spent any time around a Zoomie, you’ve probably heard us talk about our NPS a few times. Well, get ready to hear this acronym a lot more because our score has […]
Today we are proud to announce that Zoom is one of the winners of Glassdoor’s 2018 Employees’ Choice Awards honoring the Best Places to Work as rated by employees. Zoom is 5th on the 50-company list of the best US Small and Medium Businesses. What makes this award particularly exciting is that it relies solely […]
Today, Zoom announced significant growth across Australia and New Zealand (ANZ), having achieved 134% revenue growth and a 105% increase in our customer base over the last year. We’re proud that Zoom has become a mainstay in organisations contending with a dispersed population, and ongoing connectivity and bandwidth issues. Our local AUZ customer base now […]
Today at AWS re:Invent 2017, Amazon Web Services (AWS) announced Alexa for Business. Alexa for Business lets you use Amazon Alexa to voice-enable your workplace by providing the tools you need to manage Amazon Alexa devices, skills, and users at scale, and an API to build custom, context-aware voice skills for your organization. Zoom has […]
Did you know that Zoom is one of the best companies to launch and grow your career? We recently received recognition in the 2018 Wealthfront Career Launching Companies List. Wealthfront recognizes companies that are ideal places for young people to start their careers and have a high likelihood of growing into a large and successful […]
It’s almost December and that means finalizing your 2018 initiatives. And we know for many of you that means developing plans to streamline and increase your organization’s collaboration tools and the use of video communications. Over the next year, 88% of executives say their companies plan to increase their use of video conferencing (source: Forbes […]
Check out our video case study on Medallia’s use of Zoom, featuring their CIO Ashwin Ballal and global head of AV and collaboration Hamilton Gordon. Medallia is an enterprise software-as-a-service company that provides customer experience management tools. Before Zoom, Medallia had not standardized on one communications solution, and instead relied on a fragmented hodgepodge of […]