Manager, Customer Marketing

7 Reasons to Upgrade Your Free Zoom Account 

7 Reasons to Upgrade Your Free Zoom Account 

One of the reasons so many people choose Zoom is because of the robust capabilities you get standard in our free product. Chock-full of collaboration and communication features such as Zoom Team Chat and Zoom Whiteboard, a free Zoom One Basic account is a perfectly capable option for your individual or small organizational needs. 

Sure, the price is right on a Zoom One Basic account. But just like the day we eventually stop bumming a friend’s Netflix login (well, most of us), there will come a time for greater control and functionality in your business communications. And that may mean upgrading to a paid Zoom One license. 

You’ll be delighted by the extra capabilities of an upgraded Zoom One license, which includes options for auto-generated captioning, group messaging, unlimited whiteboards, and access to our cloud phone solution, Zoom Phone.

Here are a few of the many benefits you get when upgrading to an expanded Zoom One license: 

1. Cloud recording

You can record meetings to your local device with a Basic license, but a Zoom One Pro account also lets you record to the cloud, which vastly simplifies the sharing experience and frees up space on your device. Access these files in your Zoom portal and easily share a recorded training, all-hands meeting, or other event without having to upload a large file to a content-sharing platform. Each Zoom One Pro and Business license comes with 5 GB of cloud recording space at no additional cost, while Business Plus and Enterprise licenses offer 10 GB of cloud storage.

2. Livestreaming 

Did you know that you can livestream your Zoom Meetings to Facebook, Twitch, Instagram, and YouTube? You just need a Zoom One Pro license to enable streaming. You also can use custom livestreaming services to expand your audience reach. Zoom Webinars also supports streaming.

3. Expanded user management & admin controls

Managing your communications solution has never been easier with a paid Zoom One license. System admins have more control over managing end users and customize their Zoom usage. For instance, admins can remotely provision licenses, remove users from the account, customize notifications, and enable cloud recording.

4. Reporting made easy

With an upgraded Zoom One license, system admins get access to Zoom Analytics and can receive daily usage reports on their account. Account owners and admins can see how many meetings are happening in the organization and when, number of participants, number of meeting minutes, and more!

5. Cloud phone

Empower your employees with instant access to Zoom Phone when you upgrade to a Zoom One Business Plus or Enterprise license. Our enterprise-grade cloud phone solution enables your teams to place and receive phone calls on their mobile device, laptop, or desktop computer, call Zoom Team Chat contacts from the Zoom desktop client at the press of a button, create automated call queues, and much more!

6. Translation services  

Create a space where everyone can participate in the conversation with automated translated captions. Available for Zoom One Business Plus and Zoom One Enterprise Plus accounts, translated captions provide a text translation to attendees in 11 languages. Additionally, Zoom’s language interpretation services allow you to bring live translators into your meetings and webinars and translate content in a separate audio channel. 

7. More Zoom!

You can add on additional Zoom services with an upgraded Zoom One account, including SIP/H.323 Room Connectors, Zoom Rooms, Zoom Events, and Zoom Webinars, as well as large meeting licenses and audio plans. You also get access to Zoom’s API, which gives your developers the ability to build an app for your Zoom account, embed Zoom into your solution, build chatbots, and more.

Leveraging these capabilities reduces friction in the user experience and drives productivity gains, leading to a more effective workforce. And who knows — maybe your app will be published on the Zoom App Marketplace for others to use!

Upgrade today

Zoom’s free license gets you into the video conferencing game, but a paid Zoom One account gives you a front-row seat to productivity, efficiency, and employee success with greater control and enhanced functionality.

Experience the power of an Zoom One Pro annual license and unlock access to game-changing features and add-ons when you make the switch to Zoom One Pro. Upgrade today and save 30% off your first year. That’s a savings of nearly $75!

Disclaimer: This offer is only available to new customers purchasing a Zoom One Pro Annual Online. This offer is not available to customers with pre-existing discounts. Maximum of 9 Zoom One Pro Annual Licenses per Purchase. Coupon must be redeemed by 12/31/25 at 11:59PM PT and will be effective for 1 Annual billing cycle.

Ready to upgrade? Log in to to manage your subscription, or visit our pricing page. To learn more about the benefits of upgrading from Zoom One Basic to a Zoom One Pro, Business, Business Plus, or Enterprise license, sign up for a free demo with a Zoom product specialist today!

Editors note 8/8/2022 – We’ve updated this blog to reflect Zoom’s most up-to-date subscription plans.

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