Category: Leadership

An economist’s take on the power of predictive AI, and how it’ll transform entire industries

Lauren Reed
September 8, 2023
7 min read

How to transform your CX: new study shows benefits of integrated UCaaS and contact center platforms

Bob Grohs
August 16, 2023
4 min read

Is your company using generative AI tools? Consider these 3 key principles to guide your approach

Mahesh Ram
June 23, 2023
5 min read

Why should you use Zoom? Because your customers (probably) do

Barbara Steur
June 13, 2023
2 min read

7 ways leaders can use AI to improve the digital employee experience

Matthew Saxon
June 7, 2023
7 min read

Artificial intelligence for accessible communication — made in Germany

Lena Maria Stork
June 6, 2023
4 min read

AI innovation expert Pascal Bornet on the 3 skills you’ll need to succeed in the future of work

Smita Hashim
May 25, 2023
8 min read

New survey shows consumers want more from customer support

Lucy Burningham
February 2, 2023
5 min read

4 predictions for work in 2023

Gary Sorrentino
January 20, 2023
7 min read

Embrace change, take action: Work transformation in the new economy

Kristen Klein
January 19, 2023
6 min read

Ireland leads the way in embracing remote work

Drew Smith
January 13, 2023
6 min read

The truth about hybrid events and what the future holds

Jennifer Clark
December 21, 2022
4 min read