Category: Reports

Read the latest Analyst Reports on Zoom
Contact Center, How Tos, Reports, Virtual Agent, Workforce Engagement Management, Workforce Management

How to transform your CX: new study shows benefits of integrated UCaaS and contact center platforms

Bob Grohs
Bob Grohs
August 16, 2023
4 min read
Reports

New survey shows consumers want more from customer support

Lucy Burningham
Lucy Burningham
February 2, 2023
5 min read
Government, Reports

Ireland leads the way in embracing remote work

Drew Smith
Drew Smith
January 13, 2023
6 min read
Product, Reports, Zoom Events

The truth about hybrid events and what the future holds

Jennifer Clark
Jennifer Clark
December 21, 2022
4 min read
Partners, Reports

The Results Are In: Our 2022 Zoom Partner Perspectives Survey

Gina Osmun
Gina Osmun
September 26, 2022
3 min read
Product, Reports, Thought Leadership

Wainhouse Research: Zoom Whiteboard Elevates Conference Room Collaboration

Maribeth Brown
Maribeth Brown
September 15, 2022
4 min read
Reports, Security & Privacy

Omdia Universe 2022 Report Finds “Zoom Excels in Offering Enterprise-Grade Security”

Kelly Albano
Kelly Albano
September 14, 2022
7 min read
Product, Reports, Thought Leadership

3 Key Insights from Wainhouse Research’s First Look at Zoom Whiteboard

Maribeth Brown
Maribeth Brown
August 26, 2022
5 min read
Reports, Security & Privacy

Security Built for the New World of Work: IDC Reflects on Zoom’s Security Maturity and Innovation

Hannah Brozek
Hannah Brozek
August 25, 2022
6 min read
Reports

Survey Reveals That Executives Prefer Flexible Working Options for Themselves

Hannah Brozek
Hannah Brozek
August 19, 2022
4 min read
Reports, Thought Leadership

Expert Resources to Help You Reimagine and Reshape Modern Work

Alyssa Morris
Alyssa Morris
July 29, 2022
2 min read
Product, Reports

Beyond Licensing: A Closer Look at the Total Costs of the UCaaS Lifecycle

Matt Christopher
Matt Christopher
June 8, 2022
4 min read