Head of Product Marketing

New From Zoom: Blur Background, Zoom Phone Power Pack and Expanded Availability in 46 Countries

New From Zoom: Blur Background, Zoom Phone Power Pack and Expanded Availability in 46 Countries

Over the last year, we’ve delivered hundreds of feature updates to our platform, and with our latest round of updates, we’re continuing our effort to bring you the innovative features that streamline workflows and create flexible, effective communication and collaboration.

These updates include new hardware support for Zoom Rooms; expanded purchase plans; availability, integrations, and features for Zoom Phone; as well as a new video background option for Zoom Meetings.

Here’s a roundup of the main updates:

Zoom Phone

  • Zoom Phone Power Pack: Designed to support a variety of Zoom Phone users, the Power Pack add-on offers a sleek desktop experience with a persistent awareness panel that allows employees handling consistent call velocity to easily manage calls with their teams and provide superior customer experience. With the Power Pack real-time analytics and historical reports on call queues, administrators can review calling data such as active, held, waiting, answered, and abandoned calls to make data-driven decisions surrounding call handling management. 
Zoom Power Pack
  • Integration with Microsoft Teams: With our updated integration in Microsoft Teams, you can now initiate high-quality Zoom Phone calls with contacts from chat and channels, as well as make calls to external numbers.
Microsoft Teams Integration
  • Expanded local PSTN: We’ve added local PSTN in Israel and Turkey, expanding Zoom Phone’s availability to 46 countries and territories
Zoom Phone Map
  • New plans: We’re offering two new plans, including Global Toll-Free, which provides domestic toll-free service in 29 countries, and Global Select Metered, which serves as a ‘pay-as-you-go’ option to complement the existing Global Select Unlimited plan that is currently available. 

Zoom Meetings

Blur Background

Zoom Webinars

Webinar File Share: Hosts and/or panelists can now share documents with attendees through chat during a live webinar. Files can be uploaded directly or shared from popular cloud storage sites such as Box, Dropbox, Google Drive, and SharePoint. 

Zoom Video Webinars

Zoom Rooms

Logitech Rally Bar

For additional info on all recent updates, check out our Release Notes. If you’d like to learn more about any of these features, sign up for a customized 1-on-1 demo with a product specialist today.

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