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Recording & Recap: Zoom Recording Webinar
February 26, 2015 by Zoom

Yesterday, our Senior Support Engineer Lukas Haselwood hosted a webinar on Zoom’s recording functions. This is the first of our monthly series that focus on different Zoom features and products. Next month our Support Engineer Michael Mariscal will discuss ZoomPresence.

Now, back to recording. You can view the webinar on YouTube:

And download Lukas’s presentation.

If you don’t have time to watch the whole webinar, here are 5 key take-aways:

startcloudrecording1. Local and Cloud Recording

Zoom now has two types of recording: local recording and cloud recording. Local recordings, which are the recordings we’ve had all along, are saved to your device. Cloud recordings are saved to the Zoom Cloud where they can be viewed, shared, and downloaded. Both options provide MP4 video and M4A audio files.

2. All About Local Recording

Lukas went through all the ins and outs of local recording. He discussed the basics, such as the ability of the host to give attendees recording privileges, how to enable automatic recordings (this feature is off by default), and what exactly the recording captures – a good rule of thumb is that your recording is generally capturing what you’re seeing on your screen.

my recordings3. All About Cloud Recording

Cloud recording, our new feature, elicited a lot of questions. What’s important to know now is that when you opt for cloud recording, you get a high quality recording of your meeting delivered to the cloud, which you can password protect, share, view (our plans are based on number of views), and download. This feature is off by default, and will be available to Education and Business Plan users starting in April. One great thing about cloud recording is that you can do it from your mobile device, as well as your desktop.

4. Best Practices

Having been a support engineer for awhile now, Lukas has heard it all when it comes to recording questions. He shared a few best practices that will help you make the most of your recording.

  • Use a wired Internet connection.
  • Use a headset or directional microphone.
  • Mute all the non-speaking attendees.
  • Pin the video to a specific participant to keep the recording focused on him or her.

5. Troubleshooting

Finally, it happens to the best of us: sometimes you just can’t get your technology to agree with you. We’re here to help!

  • Check out our knowledge base for more on recording (just type “recording” into the search bar to access numerous helpful articles).
  • If, on a rare occasion, your recordings fail to convert, open a support ticket. Be sure you attach all the .zoom files to the ticket.

To try Zoom recording yourself, sign up for your free Zoom account today!