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Recording & Recap: All About Group Collaboration
July 2, 2015 by Zoom

The first step to collaboration is getting face-to-face with your colleagues and clients to brainstorm and share ideas. That’s why we’ve put so much work into producing the highest quality video and audio. But, there’s so much more too it. Video isn’t the only thing you need when you want to share a quick message on-the-fly, work on a document together, teach someone how to use a tool, or look back at a previous session. For true collaboration, you need a complete toolkit, and that’s just what Zoom gives you.

Last week, our senior technical support engineer Luke Haselwood hosted a webinar on all of Zoom’s group collaboration features. This is one of regular series of demos and webinars that focus on different Zoom features and products. (In a meta twist, the next webinar will be All About Webinars.)

You can view the All About Group Collaboration webinar on YouTube:

If you missed the webinar, here are the 5 key take-aways:

1. Zoom’s Group Collaboration Features

shutterstock_261293111The following collaboration features run across supported desktop, mobile, and tablet devices for all Zoom customers:

  • IM and Presence
  • Screen Sharing
  • Remote Control
  • Annotation
  • Recording
  • Group Management

2. IM and Presence

Messaging in Zoom's iOS app

Messaging in Zoom’s iOS app

IM and Presence is easy cross-platform group messaging. It offers several key features to help you connect with your team, including:

  • Availability Status: Lets your contacts know if you’re available, busy (appears when you’re in a meeting or you’ve set it to show that you’re busy), mobile (away from your desk but logged in to your mobile device), or offline (away or not logged in to any device).
  • Contact List: See all the Zoom users with your same email domain (your entire company usually) and any of your contacts that also use Zoom.
  • Chat: Individual and group chats with up to 200 participants.
  • File Transfer: Share jpeg photos, screen captures, and other documents. You’re also able to send live links.
  • Escalate to Video: Is the discussion getting too complex to continue in messaging? It’s just one click to start a Zoom meeting with or without video from chat.

And don’t forget you can also chat within your meetings – both with individuals and with all meeting participants.

3. Screen Sharing is Just the Beginning

Have you noticed that a whole new menu pops up every time you start screen sharing? It looks like this:

We encourage you to play around here. This menu holds a whole world of collaboration features! For example, if you click annotation, you get a wide variety of annotation and co-annotation tools:

Zoom also allows for remote control of another participant’s screen, which can be particularly helpful for training purposes. And, if the host wants to have more control over their meeting, they can turn off just about every collaboration feature at any time.

Grouped contacts

Grouped contacts

4. Group Management

Zoom Business and Education plan users have another important collaboration tool: Group Management. With group management, you can add users and put them into different groups, such as for different functions like Sales, Marketing, HR, and so forth.

Why would you want this excellent feature? First, it allows you to create groups in IM and Presence, so each team can automatically have it’s own group to chat with. Second, it means you can turn on and off features for different groups, so you don’t have to give add-ons, such as toll-free calling and cloud recording, to all your employees. There are a lot of options and benefits to group management, so we suggest checking out the support documentation if you’re interested in this feature.

5. Getting Started

Here’s the next steps if you’re interested in learning more about group collaboration:

  1. Request a live demo of all our collaboration settings.
  2. Interested in getting group management? Talk to a Zoom sales executive about expanding your company’s plan to Business or Education.
  3. With any specifics issues or questions, visit our Support Center to read our knowledge base or open a support ticket.

Happy Zooming!