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Mindtouch released its 3rd annual Top 100 Customer Success Strategists list. Sounds awesome right? But you might be wondering, what is the Mindtouch Top 100 Customer Success Strategist list? Excellent question! It was designed to help people interested in customer success find a community of thought-leaders in one place, follow them online for industry trends or to get the latest insights, engage in valuable conversations, and make contact at conferences for a deeper connection.
How are selections made? Consideration involved a wide range of metrics including internet presence, influence, authorship, individual contributions, community engagement, and participation. The TOP 100 Customer Success Strategists list is also frequently updated and so is always evolving.
“I’m excited and honored to have been chosen as one of the top 3 unparalleled strategists! Delivering happiness and customer delight is the single most important thing a company must do. Everyone is tasked with this responsibility at Zoom; it’s a big part of our culture.” said Eric.
We’d also like to say congratulations to fellow honorees Anna Palmerine and Maria Pergolino for a job well done 🙂