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Infocomm 2017: Zoom Announces One-Tap Cisco Connector, Increased Default Capacity, Support for Crestron
June 13, 2017 by Priscilla Barolo

Today Zoom announced several enhancements designed to give our customers greater flexibility and agility: the Zoom One-Tap Connector for Cisco — our single-touch integration with Cisco video systems — expanded default meeting capacity from 50 to 100 video participants, and Zoom Rooms support for the Crestron Mercury Room Solution. We’re making these announcements from the Infocomm 2017 tradeshow this week in Orlando.

Zoom One-Tap Connector for Cisco

Cisco customers can now host Zoom video meetings from traditional Cisco conference room systems with just one tap. This tight integration allows for a supremely simple experience. Key benefits include:

  • Single touch to start or join the Zoom meeting from the Cisco touch screen (no complicated pairing codes),
  • Native integration with Cisco C series, SX series, DX series (running CE software), and MX Series — no additional hardware or controller required, and
  • Meet with internal and external participants on any device — mobile, desktop, and other conference room systems — with HD video, audio, wireless screen sharing, and calendar integrations.

This feature is now available for the Cisco systems listed above, and expands on the previously-announced one-tap connector for some Polycom room systems.

Expanded Default Meeting Capacity

Zoom has expanded its default meeting capacity from 50 to support up to 100 video participants. This increased capacity applies to all Zoom Basic (Free), Pro, and Business users, Zoom Rooms, and Zoom Video Webinar video panelists (webinars also support up to 10,000 viewers). There is no extra cost associated with these capacity increases. The expanded capacity is now live for all customers.

Support for Crestron Mercury

Crestron Mercury, widely recognized for its superior audio conferencing quality, is the newest controller supported by Zoom Rooms. The integration fully incorporates Mercury’s simplified user experience, providing these key benefits:

  • Native integration allows the user to start a Zoom Rooms meeting with a single touch to the Creston Mercury screen (the meeting data runs over a Mac or PC computer, the Crestron acts as your meeting controller),
  • The ability to share HD video, audio, and wireless screens with internal and external participants on any device — mobile, desktop, and other conference room systems, and
  • Zoom Rooms meetings can fully leverage the Mercury’s cluster of four built-in microphones and speaker that provides automatic mic mixing, automatic gain control, and dynamic noise reduction.

Zoom’s support for the Crestron System is the first step in what the companies envision as a long-term partnership to foster greater integration across the Crestron and Zoom product suites. The solution will be available to customers soon.

“Zoom is all about customer happiness,” said Eric S. Yuan, Founder and CEO of Zoom. “Why did we increase our default meeting capacity? Why did we enhance the integration experience with hardware providers? Because we want to provide our customers with the most powerful, flexible, and frictionless video meeting experiences. We want them to meet however they want over Zoom, without having to worry about their capacity or hardware. In short, we want to make them happy!”


See the new features in action: Visit Zoom’s booth #1719 or Crestron’s booth #1900 at Infocomm 2017, June 14-16, in Orlando, Florida. Can’t make it to Infocomm? Sign up for a 1-1 demo with a Zoom product specialist today!