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Case Study: Zoom Helps Teamleader to Integrate Communications and Grow
June 26, 2018 by Rena Gadimova

Check out our recent case study on Teamleader, a customer relationship management (CRM), project management, and invoicing platform.

Founded in Ghent, Belgium in 2012, Teamleader began as a 3-person start up. Since then, it has grown to a company with over 170 employees and offices across Europe. Enterprises use Teamleader to streamline administration and operational essentials. Teamleader integrates with over 150 tools to help businesses become more efficient.

“We want to keep everyone on the same page, but our previous tools were no help at that. It took us at least 15 minutes to start meetings. Sometimes it just wouldn’t work at all, which cost us a lot of time,” says Kevin Boone, audiovisual specialist at Teamleader.

Although Teamleader relied on online communications for many aspects of their workflows, such as sales demos, meeting rooms, and onboarding, they used a combination of different tools, which created confusion. They wanted a single unified platform that could take care of all their communications needs.

Zoom was able to consolidate their entire communication platform.“Everyone is very enthusiastic that Zoom is one unified system. It’s easy to use too, and has a gentle learning curve. If you’re even a little bit tech savvy, you’re up and running in no time,” says Boone.

Teamleader uses Zoom for a variety of use cases across their organization, including sales demos, internal meetings, and customer success meetings. Teamleader currently runs approximately 2,000 meetings per month on Zoom, and has over 150 Zoom users.

“If you count all the different tools that we used before, Zoom has been a great return on investment. We think Zoom is the most complete solution on the market for video conferencing,” says Boone.

Read the full case study, and make sure to check out other case studies as well. Ready to learn how Zoom can kick start your venture? Sign up for a 1-on-1 demo with a Zoom product specialist today!

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