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How CareerBuilder Found Their Unicorn in Zoom
October 29, 2018 by Rena Gadimova

Check out our video case study on CareerBuilder, one of the largest independent HR technology companies providing “hello to hire™” solutions to global employers. Over the past 20+ years, CareerBuilder has helped hundreds of thousands of employers find, hire, and onboard great talent, and job seekers build progressive careers as the modern world of work changes.

CareerBuilder’s previous collaboration tools had numerous issues including dropped connections that made them unmanageable and difficult to support. The team wanted a tool that did everything – meetings, screen sharing, audio, webinars, sales calls, training, all hands, and more.

Since implementing Zoom, CareerBuilder’s help desk doesn’t receive any more calls related to collaboration issues. Zoom allows CareerBuilder’s team focus on innovating and providing best in class client service. “Instead of a no-person, I am a yes-person,” said Miranda Hoskins, engineering lead, unified communications at CareerBuilder. Clete Pickett, unified communications engineer added, “We are getting away from being just system admins and moving more into relationships with our teams internally. One of the tools that I personally use the most is Zoom Video Webinars. It gives a central speaker a great platform to present their information.”

“Zoom sits at the center of everything we do,” said Mike Williams, vice president, global infrastructure and operations for CareerBuilder. “When I look at Zoom, it’s about value, and the keyword is connected. Zoom helps us save money, offers a better product with feature functionality set, and connects our people.”

“I didn’t think it existed, but in Zoom, we found our unicorn,” Hoskins said. “I had teams demanding to be added to the pilot – Zoom went viral.”

Watch this case study, and make sure to check out other case studies as well. Ready to learn how Zoom can bring powerful video communications to your business? Sign up for a 1-on-1 demo with a Zoom product specialist today!

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