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Check out our latest case study on Skyscanner, the world’s travel search site, saving its users time and money by finding the best travel options wherever they want to go. The Skyscanner app has been downloaded over 70 million times and their team consists of 900 people across 10 offices globally – all connected over Zoom.
Simon Cotton, a systems engineer at Skyscanner, said, “The team wasn’t satisfied with that previous video solution due to its significant drawbacks, such as a limited amount of attendees per call (250 max), poor video quality when more than 50 users joined, and poor Mac client experience.”
A reliable and scalable cloud-based solution was a must. While hunting for a perfect video communications solution, Skyscanner tested major players in the conferencing industry, yet the team’s feedback wasn’t enthusiastic until they found Zoom.
“Zoom filled all the gaps that the previous solution was lacking – large meetings with hundreds of video participants, consistently superior HD quality, and both Mac and Microsoft operating systems support,” said Cotton. Also, it is reliable and cloud-based, so each team member can join a meeting anytime and anywhere.
Some of the Skyscanner team’s favorite features are cloud recordings for easy distribution onto their intranet, video breakout rooms for training sessions, seamless integration with Slack, and fast ad-hoc calls with screen sharing for tech support.
“Zoom is very receptive to hearing our feedback. We’ve even had feature requests from our colleagues that have made their way into the product,” said Cotton. Currently, Skyscanner has over 1,500 Zoom Pro licenses. On average, Skyscanner consumes 1.2 million meeting minutes per month.