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Frost & Sullivan Ebook: CIOs Need to Prepare for the Future of Work Today
March 28, 2019 by Rena Gadimova

Check out Frost & Sullivan’s new “Team Communications in 2024” ebook, which discusses the future of work and collaboration, as well as pragmatic steps for you to remain at the forefront of innovation.

According to Frost & Sullivan, the future of work is driven by three intersecting forces:

  • AI and cognitive technologies
  • Open-talent economy and workplace transformation
  • Agile and radical working patterns

The ebook dives deep into the transformation of our workforce. A multi-generational workforce with mobile, flexible workstyles will underpin the workplace evolution. Digital natives have a strong affinity for personalized communications and prefer open, versatile, and engaging experiences.

Additionally, by 2027, 50.9% of the U.S. workforce will be freelancing. With more than half of the knowledge workers around the world working away from a corporate office routinely, it is critical that businesses find newer and more engaging ways to communicate.

Frost & Sullivan then discusses the main drivers of tomorrow’s workforce, including:

  • Tapping into digital talent that can be located anywhere
  • Accommodating dynamic teams with alternate work styles with tactics, such as hot desking and hoteling

As the future of work and globalization drive technology changes, IT’s role is evolving to drive business strategy and growth. IT needs to work cross-functionally to drive business outcomes and the best employee experiences. IT can design the future of workplace with modern meeting rooms, connected workplaces, and user-centric experiences.

To remain at the forefront of innovation, exploit the potential of collaborative technologies that power the future workforce and workplace. In the “Team Communications in 2024” ebook, you can find concrete guidelines and action steps to make it happen.

Can’t get enough? Register for our webinar featuring Roopam Jain, industry director for unified communications and collaboration for Frost and Sullivan as a speaker. If you would like to learn more about how Zoom can help your organization to future-proof its communications, sign up for a personalized 1-1 demo with Zoom product specialist today.

P.S. Did you know that Zoom was Frost and Sullivan’s Global Video Conferencing provider of the year for 2018? Check out that report here.

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