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Verizon Links with Zoom to Enhance Global Customers’ Business Communications Choices 
June 27, 2019 by Priscilla Barolo

Today Verizon announced that it has joined forces with Zoom to offer its global customers a new, unified communications solution that aims to improve organizational collaboration. Zoom’s video-first unified communications platform is now available to all Verizon business customers as a cloud service – the latest addition to Verizon’s business communications portfolio.

All Verizon customers will have access to over 50 countries using either Call-In Toll/Toll-Free or Call-me numbers. In addition, Verizon customers who access the Zoom service from a Verizon Wireless phone, or who use Verizon Voice-over-IP (VoIP), will be able to join a Zoom meeting for free. Customers joining the audio portion of a Zoom meeting via Verizon (VoIP) will also not be charged. In addition, with Verizon managing the service, customers are able to benefit from access to Zoom without needing to dedicate staff and time to look after it themselves. Verizon’s experts will also be available for training, user adoption, or any technical support.

“Businesses around the world are growing increasingly dependent on tools and solutions that are agile, intuitive, and reliable. Ease-of-use and performance are critical qualities of video collaboration; encouraging employee engagement and driving greater productivity across the enterprise. Our mission is to offer each and every business the solutions suite that helps ensure these results,” comments Shawn Hakl, SVP Business Products for Verizon. “The addition of Zoom to our collaboration partner portfolio enables our business customers get access to technology that hits both marks – ease of use and performance.” 

“This agreement with Verizon is the epitome of our strategy to work with the top global service providers to extend the reach of Zoom around the world. It will allow Verizon customers from SMB to enterprise to enjoy our reliable and innovative video communications platform on Verizon’s best-in-class network,” said Eric S. Yuan, Zoom’s CEO.

“Businesses and organizations shopping for cloud-based, video-first collaboration are well advised to include this solution on their short list,” said Amy Lind, IDC Research Manager, Communications Services and UC&C practice. “Verizon’s call quality and onboarding support bring additional robustness to Zoom’s technology.”

This new Verizon/Zoom solution is currently available globally. More information on Verizon’s Unified Communications and Collaboration solutions is available here.

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