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How Zoom is Helping WRNS Studio Create the Future of Sustainable Architecture
October 8, 2019 by John Montgomery

Building toward a future that is functional and sustainable will be one of the great challenges of the 21st century, and WRNS Studio is helping make that future possible, one building at a time. As the winner of Architecture Magazine’s Top Firm of 2018 and a number of other awards, WRNS Studio has produced groundbreaking, sustainable designs for some of the world’s biggest companies, including Microsoft, Google, Adobe, and Airbnb. The company also designs functional spaces for universities, hospitals, and schools, ensuring that their projects are built using sustainable materials and construction practices. 

International recognition of its culture of creativity, excellence, and sustainability has fueled WRNS’s explosive growth. “Our firm is growing very quickly,” said Morgan Gray, WRNS’s Marketing and Brand Manager. “Because of the climate we live in, companies are really beginning to understand the impact of sustainable architecture, and we’re committed to delivering that.”

Team approach to groundbreaking design

As WRNS gained more recognition and its business began to grow, the need for a reliable, intuitive unified communications platform became clear. With offices in San Francisco, New York, Seattle, and Honolulu, team members needed a platform to help them communicate easily and effectively, and their legacy communications solutions weren’t meeting their needs. 

“A few of our founding partners wanted the ability to share from their Apple devices and do live mark-ups on designs. We just couldn’t do that with our old solution,” said Chris Niewiarowski, WRNS’s IT Director. “Plus, I was getting called into conference rooms all the time to fix issues and troubleshoot the video tools.”

The teams at WRNS were also frustrated with the unreliability of their phone system and were constantly dealing with poor call quality, latency, and other issues. With offices spread out across the country, a unified communications platform would allow WRNS teams to reliably collaborate and communicate, regardless of their location or the medium they were using.

Making communications effortless

After researching different solutions, Niewiarowski decided to give Zoom a try after hearing about it on a local radio station. The teams at WRNS were immediately impressed by Zoom’s useful features and the reliability and flexibility of the platform. They quickly realized that no matter what device they used or their clients used, they were able to reliably connect and communicate. 

“We use Zoom across offices to coordinate and collaborate with staff anytime we have client meetings,” Niewiarowski noted. “If we create that meeting, it’s always a Zoom meeting because we find it to be the most reliable platform we’ve used.” 

After experiencing Zoom’s reliability and its intuitive interface, the teams at WRNS were eager to implement a digital phone system from Zoom that offered the same performance and ease of use. 

“Once we found out that Zoom was going to be releasing a digital phone system, we were immediately interested,” Niewiarowski said. “After testing the beta version of Zoom Phone for a couple of months, we switched over as soon as Zoom Phone went live. And it has been so much better than our legacy cloud phone service.”

The reliability and flexibility of Zoom’s video-first unified communications platform has made communications more seamless for WRNS, but it has also reduced the burden carried by their IT teams in regards to configuring and supporting the platform. 

“With our legacy communications platform, you couldn’t make configuration changes without going to each computer and making those changes locally,” Niewiarowski said. “With Zoom, if I make a change behind the scenes, everyone gets those new configuration settings.” 

‘Sustainability is always the goal’

As WRNS continues to grow, its employees are hopeful that they can leverage Zoom to help them meet their goal of creating the sustainable future of architecture. “We just had a meeting with some Italian architects, and we were able to do all of it over Zoom instead of flying people around the world,” Gray said. 

“Zoom has definitely cut down on our travel time,” Niewiarowski added. “That has allowed us to reduce our carbon footprint as well, which is great since sustainability is always the goal.”

Check out the full case study to learn more about how WRNS Studio uses Zoom’s video-first unified communications platform or schedule a personalized Zoom demo with a product specialist today!

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