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How ‘Crisp, Reliable Communications’ Assist Share Our Strength in the Fight Against Childhood Hunger
January 16, 2020 by John Montgomery

Childhood hunger is a global challenge, and Share Our Strength is one of the organizations on the front lines working tirelessly to solve that problem. Share Our Strength is a nonprofit that works to address hunger and poverty in the U.S. and around the world. Share Our Strength is perhaps best known through its national campaign called “No Kid Hungry,” which helps feed children through child nutrition programs and promote a healthy diet through food skills education. 

Coordinating widespread efforts 

Coordinating the efforts of over 250 employees and an extended volunteer network to tackle such a large mission is no easy task, and communications are critically important. Jacques Benter, systems architect at Share Our Strength, emphasized just how essential reliable video communications are to internal collaboration but also to external fundraising efforts.

“A lot of our donors want to talk to us and they want to see our materials to understand where their money is going to,” Benter said. “So, we rely on perfect, crisp, reliable communications with these individuals and these organizations because a big hiccup is enough to make a high-value donor walk away from us. So having clear, concise forms of communication beyond just email is really important to us.” 

Seamless transition

In addition to using Zoom Meetings, Zoom Webinars, and Zoom Rooms, the Share Our Strength team also recently migrated its phone service to Zoom Phone, delivering a unified communications experience and simplifying its infrastructure.

“[When] Zoom Phone became available to us, the transition of around 500 numbers into the system was pretty seamless,” Benter said. “And it’s easier to use than an iPhone, and people like that. They don’t want to use technology that feels like an obstacle.”

To learn more about how Share Our Strength is using Zoom to coordinate the efforts of its No Kid Hungry campaign and transform its communications culture, watch the full video case study here:

To learn more about Zoom’s award-winning solutions and how Zoom’s video-first unified communications platform can transform your organization, sign up for a 1-on-1 demo with a Zoom product specialist today!