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Here at Zoom, we are closely monitoring the coronavirus public health emergency that has affected thousands of people across China, South Korea, Japan, Italy, and numerous other countries. We have been in constant touch with our employees in regions impacted by the epidemic, as well as our customers in those areas, and we’re providing support in every way we can.
I grew up in the eastern Shandong Province of China and studied at the Shandong University of Science & Technology. It’s a place I still hold dear. I am continuously inspired by the courageous efforts of those treating patients in China and around the world — working hard to try to further prevent the spread of the virus.
The growing epidemic has broadened my view on what it means to be a video communications technology provider in times of need. I know many organizations are grappling with how to maintain business continuity and keep employees engaged amid the threat of the virus, and I’m compelled to help anyone who needs it.
It’s my responsibility as Zoom’s CEO — and Zoom’s unique responsibility as a company — to do everything in our power to support those impacted by the coronavirus outbreak by committing our reliable technology, expanded access, and agile customer service.
We created Zoom nearly 10 years ago to build a better video communications platform and simplify how people communicate. Foundational to that goal was establishing a company that actively demonstrates genuine care for every user. That’s why Care is one of Zoom’s core company values. The word is displayed prominently across the walls of every Zoom office, on our internal Digital Signage, and on our About Zoom webpage.
We believe every business has the social responsibility to contribute back to the community and to society, and it’s critically important during times of crisis.
With this tenet in mind, Zoom is doing everything we can to provide resources and support to those navigating the coronavirus outbreak, including:
The coronavirus is massively disrupting daily life as people are increasingly staying home in order to avoid potential infection. Hospitals and medical clinics are being inundated with sick patients, putting additional strain on doctors and nurses. Businesses are scrambling to manage remote teams and provide business continuity. Educational institutions are trying to maintain coursework for their students amid school closures.
Zoom gives people the ability to collaborate using the devices they already have and provides multiple channels of communication when travel and connectivity are limited. Here are some of the ways Zoom has been put into action in China during the outbreak:
We’re proud that the flexibility and ease of use of the Zoom platform make these interactions possible for every user.
With a free Zoom Meetings license, users have access to all the audio and video conferencing and group collaboration features needed, including:
Plus, it’s easy to download and deploy Zoom using our client application or via any web browser, so users can start communicating right away.
The coronavirus outbreak has transformed many organizations into fully remote operations almost overnight, but managing that type of workplace isn’t always easy without face-to-face communication. Whether teams are fully remote, part-time remote, or temporarily remote due to travel restrictions, Zoom ensures that a dispersed workforce can be managed using:
Here at Zoom, we are committed to doing our part to help during this challenging time. When employees are not able to get to the office, when teams cannot travel to see customers, and when students cannot participate in on-site classes, Zoom provides a platform where they can still be productive with just a free Zoom Meetings license.
Here are some additional resources to keep organizations up and running using Zoom: