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This post has been updated to reflect new Zoom offerings and resources for educators in response to the COVID-19 (coronavirus) pandemic.
Waiting Room on by default: Starting today, the Waiting Room feature will be automatically turned on by default. This security feature is one of the best ways to control who’s entering your Zoom virtual classroom by giving you the option to admit participants individually or all at once. Visit our support page for more information on adjusting your Waiting Room settings, or check out our blog on best practices for securing your virtual classroom.
Zoom has lifted the 40-minute meeting limit on free Basic accounts for K-12 schools in Australia, India, and New Zealand. Request to have the limit lifted for your school here.
We’ve also put together this security resource for educators teaching over Zoom – Blog: Best Practices for Securing Your Virtual Classroom.
We’ve lifted the 40-minute meeting limit on free Basic accounts for K-12 schools in Israel. You can request to have the limit lifted for your school here.
We’re also lifting the minutes limit for K-12 schools in Hong Kong SAR. Hong Kong SAR schools must request access using this e-learning support website only.
Zoom has lifted the 40-minute meeting limit on free Basic accounts for K-12 schools in Canada, Germany, and the United Kingdom. Request to have the minutes limit lifted for your school here.
Resources for parents
Some programs that can help keep your at-home kids learning in a structured environment:
We’ve also lifted the 40-minute meeting limit on free Basic accounts for K-12 schools in the United Arab Emirates. Request to have the minutes limit lifted for your school here.
[Updated at 4:00 p.m. PT]
We’ve proactively lifted the 40-minute meeting limit on free Basic accounts for schools in Belgium, Czech Republic, Greece, Norway, Portugal, and Switzerland. You can request to have the minutes limit lifted for your school here.
As of this morning, we have two new offers for schools:
1. Zoom is proactively lifting the 40-minute meeting limit on free Basic accounts for nearly 60,000 K-12 schools in the U.S.
If your school has already been pre-approved and your Zoom Basic account is linked to your school email address, you’ll get a notification the next time you log into Zoom. If you did not receive a notification, you can request to have the time limit lifted for your school here.
2. We’ve partnered with Clever to make Zoom accessible to the 8,000 Clever districts who may be experiencing school closures.
Clever is the most widely used single sign-on portal in K–12 districts, making it easy for schools to roll out Zoom quickly. Zoom accounts set up through Clever will include:
Zoom is making all of these features available at no charge through July 1, 2020, for Clever districts.
Here are some additional online resources for educators:
Zoom is temporarily lifting the 40-minute meeting limit on free Basic accounts for seven additional countries during the global COVID-19 pandemic.
Effective immediately, K-12 schools in the following countries can request the 40-minute time limit be lifted for free Basic Zoom accounts:
Schools in these countries can request the limit removal by having a member of your school fill out this form using a school email address.
Zoom has already removed the 40-minute limit on free Basic accounts for schools in Japan and Italy, and have lifted the limit by request for K-12 schools in the United States.
Here are some additional online resources to help you most effectively use Zoom for virtual education:
Zoom has a wealth of experience helping educational institutions optimize the Zoom platform for virtual classrooms and online learning. It’s our goal to make Zoom easy to use and accessible for everyone, and we’re committed to streamlining the experience for our educational users amid the global coronavirus (COVID-19) outbreak.
Zoom’s teams are working to provide teachers, administrators, and students around the world with the resources they need to quickly spin up virtual classrooms, participate in online classes, and continue their studies online. It’s our intention that everyone, from seasoned Zoom users to those who’ve never interacted with our product, can easily download the client, start and schedule meetings, set students up with Zoom, and start using Zoom for virtual instruction with ease.
This post is designed to help our education users:
To ensure all of our K-12 districts and other institutions can most effectively leverage Zoom for virtual education during this time, Zoom is:
To have the 40-minute time limit temporarily removed for your organization’s free Basic accounts:
Now teachers will be able to log in, schedule their classes, and send out invites to students. Students are not required to have a Zoom account and can join classes using the links sent from the teacher. For the best experience, we do recommend every user download the Zoom application on their preferred Mac, Windows, Linux, iOS, or Android device.
We have numerous short videos on support.zoom.us to help you get started.
Zoom offers robust collaboration and engagement tools as part of its standard free license, including the ability to connect using VoIP or via traditional phone when internet is not available. Administrators, teachers, parents, and students also have access to:
For organizations requiring a more robust feature set and administrative control, Zoom’s Education plan provides the above capabilities and more at a low cost, including:
Need help deciding whether a Basic or Education plan is right for you? Connect with a Zoom education specialist for assistance.
Here are some guides to help school administrators, staff, teachers, students, and parents leverage Zoom for virtual learning:
We’re also providing multi-language resources specifically designed for principals, vice principals, teachers, students, and parents to set up and use Zoom.
Zoom is also proactively monitoring our global infrastructure to ensure reliability and uptime for your online learning programs. Our proven infrastructure regularly supports over 8 billion meeting minutes a month, and we are confident that our architecture can handle spiking levels of activity and support educational institutions around the world during this time.
If you have issues accessing your unlimited Basic account or questions about using the Zoom platform, email firstname.lastname@example.org.
Update May 12, 2020: We have adjusted Hong Kong’s designation to “Hong Kong SAR” in this blog post to align with the naming convention adopted by many of our tech industry peers.