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Posts by Priscilla Barolo

Editor’s Note: We receive a lot of awesome letters from our customers, but this one really takes the cake! Please see below for a first hand account of how Zoom saved the day in a high stakes, high stress meeting situation. Dear Zoom, I normally don’t review products or services, let alone write to a […]

Customer Voices: Zoom Saved my Meeting!
December 18, 2017

Zoom has scored not one, not two, but three 2017 Let’s Do Video Readers’ Choice Awards! The Fourth Annual LDV Readers’ Choice Awards have officially closed, and Zoom can chalk up three big ones in the win column: Best Software-Based Videoconferencing Room Service: Zoom Rooms (With Choice of Peripheral-Based Hardware Kit) Best Cloud Software Videoconferencing […]

Zoom Scores a Hat Trick of Let’s Do Video Awards
December 15, 2017

The Zoom-Zapier relationship is a beautiful thing. Zapier has been using Zoom for years to keep their 100% remote workforce connected. In fact, Zapier CEO Wade Foster has touted the merits of a remote workforce running on Zoom in a case study and at our Zoomtopia Great Debate. Zoom customers use Zapier to connect Zoom […]

Zapier Report: Zoom is 2nd Fastest Growing App
December 14, 2017

This past weekend Zoom released some cool new features and enhancements. As usual, you can take a look on our support site to find the complete release notes, and below we break down a couple particularly exciting new additions. Note this is not a forced update – you may see a prompt when you log […]

Quick Take: New Product Release
December 11, 2017

NPS (Net Promoter Score) is a measure of customer happiness, and nothing brings us more pride and joy than our customers’ happiness. If you’ve spent any time around a Zoomie, you’ve probably heard us talk about our NPS a few times. Well, get ready to hear this acronym a lot more because our score has […]

From Better to Best: Zoom NPS Jumps to 72
December 7, 2017

Today we are proud to announce that Zoom is one of the winners of Glassdoor’s 2018 Employees’ Choice Awards honoring the Best Places to Work as rated by employees. Zoom is 5th on the 50-company list of the best US Small and Medium Businesses. What makes this award particularly exciting is that it relies solely […]

Zoom Named a Glassdoor Best Place to Work
December 6, 2017

Today, Zoom announced significant growth across Australia and New Zealand (ANZ), having achieved 134% revenue growth and a 105% increase in our customer base over the last year. We’re proud that Zoom has become a mainstay in organisations contending with a dispersed population, and ongoing connectivity and bandwidth issues. Our local AUZ customer base now […]

Zoom Announces 134% Revenue Growth in Australia and New Zealand
December 5, 2017

Today at AWS re:Invent 2017, Amazon Web Services (AWS) announced Alexa for Business. Alexa for Business lets you use Amazon Alexa to voice-enable your workplace by providing the tools you need to manage Amazon Alexa devices, skills, and users at scale, and an API to build custom, context-aware voice skills for your organization. Zoom has […]

Zoom with Alexa for Business: Meet Without Lifting a Finger
November 30, 2017

We at Zoom have so much to be thankful for. We’re thankful for the people and companies who choose us every day for their video communications needs. We’re grateful that they use Zoom to build new products, create non-profit programs, teach students, save lives (literally!), and so much more. We’re amazed by, and thankful for, […]

Zoom Gives Thanks 2017
November 22, 2017