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Posts by Priscilla Barolo

Exciting news for Zoom and our neighbors to the north: Zoom has opened a data center in Toronto, Canada! What Does This Mean? The data center is up and running, and we are in the process of enabling it for Canadian accounts over the next few months. Once the migration is complete, all Canadian participants […]

Zoom Opens Canadian Data Center
January 4, 2018

Today Zoom announced that we have partnered with OpenExchange to provide a new joint video conferencing solution designed exclusively for financial services organizations. Zoom, the leading provider of cloud video communications, and OpenExchange, the trusted video exchange for financial services, have created a strong offering of secure, versatile cloud video conferencing with white glove managed […]

Zoom Partners with OpenExchange to Provide Video Communications for Financial Services Market

Happy holidays from Team Zoom! With the holiday season in full-swing we wanted to give a special thank you for Zooming in 2017! We deeply appreciate having each and every one of you as our customers and partners. Of all the exciting things to happen at Zoom in the past year, we’re most proud that […]

Happy Holidays from Team Zoom!
December 22, 2017

This week, Zoom was named a Leader in The InFlow Analysis Market Compass for Webinar Providers, 2017: Shifting to Conversational Experiences. This report examines 13 webinar solution providers for their strategy, execution, and technology. What is an Inflow Leader According to Inflow, Leaders “provide webinar products that are consistently rated highly by users, have significant […]

Zoom Named a Leader in Inflow Analysis 2017 Webinar Market Compass
December 21, 2017

Editor’s Note: We receive a lot of awesome letters from our customers, but this one really takes the cake! Please see below for a first hand account of how Zoom saved the day in a high stakes, high stress meeting situation. Dear Zoom, I normally don’t review products or services, let alone write to a […]

Customer Voices: Zoom Saved my Meeting!
December 18, 2017

Zoom has scored not one, not two, but three 2017 Let’s Do Video Readers’ Choice Awards! The Fourth Annual LDV Readers’ Choice Awards have officially closed, and Zoom can chalk up three big ones in the win column: Best Software-Based Videoconferencing Room Service: Zoom Rooms (With Choice of Peripheral-Based Hardware Kit) Best Cloud Software Videoconferencing […]

Zoom Scores a Hat Trick of Let’s Do Video Awards
December 15, 2017

The Zoom-Zapier relationship is a beautiful thing. Zapier has been using Zoom for years to keep their 100% remote workforce connected. In fact, Zapier CEO Wade Foster has touted the merits of a remote workforce running on Zoom in a case study and at our Zoomtopia Great Debate. Zoom customers use Zapier to connect Zoom […]

Zapier Report: Zoom is 2nd Fastest Growing App
December 14, 2017

This past weekend Zoom released some cool new features and enhancements. As usual, you can take a look on our support site to find the complete release notes, and below we break down a couple particularly exciting new additions. Note this is not a forced update – you may see a prompt when you log […]

Quick Take: New Product Release
December 11, 2017

NPS (Net Promoter Score) is a measure of customer happiness, and nothing brings us more pride and joy than our customers’ happiness. If you’ve spent any time around a Zoomie, you’ve probably heard us talk about our NPS a few times. Well, get ready to hear this acronym a lot more because our score has […]

From Better to Best: Zoom NPS Jumps to 72
December 7, 2017