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Check out Zoom’s case study on Big Bang ERP, a boutique consulting company that helps businesses implement and manage their cloud-based ERP (Enterprise Resources Management) and CRM (Customer Relationship Management) systems. Before Zoom, Big Bang ERP used a combination of services, including GoToMeeting and join.me, which were often unreliable and difficult to use. Being a […]
See how Zoom is impacting the future of home health care with BAYADA! In our new video case study, founder and chairman Mark Baiada, CIO Ed Malinowski, and IT manager Dennis Vallone talk about BAYADA Home Health Care and how Zoom has helped them to better serve clients and build stronger connections and relationships. BAYADA […]
Check out our video case study on Medallia’s use of Zoom, featuring their CIO Ashwin Ballal and global head of AV and collaboration Hamilton Gordon. Medallia is an enterprise software-as-a-service company that provides customer experience management tools. Before Zoom, Medallia had not standardized on one communications solution, and instead relied on a fragmented hodgepodge of […]
Check out Zoom’s newest case study on a Fortune 100 technology company. Before Zoom, the customer relied on a makeshift network of WebEx, Cisco, Intercall, and a home-grown web conferencing solution for their communications needs, resulting in numerous challenges. The customer needed a service that is Linux and Mac compatible, secure with end-to-end encryption, supports […]
Check out Zoom’s updated case study on BAYADA Home Health Care. In an industry where the happiness and well-being of the customer is the lifeblood of their operations, BAYADA Home Health Care needed a solution that unified their internal team, as well as solidified the existing relationships they had with their patients. Mark Baiada started […]
Check out Zoom’s new Case Study: Breaking the Cycle of Poverty, a firsthand account of how Zoom’s meeting and webinar technology has opened doors for a non-profit organization, Students Rising Above, and the students it serves. Students Rising Above (SRA) is an organization that provides educational and professional support to low income, first generation college […]
It’s no secret that Zoom has developed a partnership with our friends at Zendesk over the past couple of years. We created an awesome integration with them called Zoom For Zendesk, which empowers customer success and support teams with instant Zoom meetings right from the Zendesk interface. But did you also know that Zendesk is also […]
Listed as one of the top 500 universities in the world by Times Higher Education, Western Sydney University (WSU) is one of Australia’s leading academic institutions, serving 43,000 students across 8 campuses. Zoom and our Australian partner AARNet, have released a case study about WSU’s use of Zoom across their campuses, focusing on why they needed […]
Check out Zoom’s newest case study: Zapier Enables Work-Life Balance With Help From Zoom, a first-person account by Wade Foster, Zapier’s CEO. Zapier is a workflow automation app that integrates about 800 different web apps. Slack, Salesforce, Zoom, MailChimp, Google Apps, Dropbox, you name it and people can use it on Zapier. This case focuses on how […]