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Posts in ‘Customer Experience’ Category

Have you ever had the feeling you’re being screwed over? It might be at a car dealership when they’re talking about undercoating fees and extended warranties. It might be when the sales person tells you that the dress you’re trying on gives you “Michelle Obama arms,” when you know they actually look like two giant […]

Is Your Video Conferencing Service Screwing You Over?
June 1, 2016

Chris Rush is an online business English teacher, providing lessons through his company Better Business English for intermediate to advanced English speakers who need to further improve their language skills to improve their job prospects. “Most of my students are entirely functional in an English-speaking environment,” explains Rush, “But they want to focus on their […]

Case Study: Better Business English & Zoom
April 6, 2016

We’ve heard ‘em all. Myths about Zoom, myths about video conferencing. We’re here to set the record straight by debunking the top five myths we’ve heard one-by-one. Consider this MythBusters: Zoom Edition! Myth # 1: Video Conferencing Software is all the Same When a company comes around to the fact that hardware video conference systems […]

Video Conferencing: Top 5 Myths
March 25, 2016

“Their sales rep didn’t get it. He had a plan. I had a plan. And they were different.” – A Zoom customer on their previous experience with another video conferencing company (we’ve left out the competitor name to protect the guilty). At Zoom, we stick to your plan. We have a non-sketchy, non-egocentric, non-screw-you-over-ish (you […]

Inside Zoom’s Ultra Non-Sketchy Sales Process
February 4, 2016

Zoom highlights how consumer video meeting products fail to meet the needs of true business collaboration.

You’re Still Using What?! Graduate to a Business Solution
August 20, 2015

Zoom’s sales team offers five tips for engaging your prospects and customers.

5 Must-Dos For Engaging Sales Prospects
August 6, 2015