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Today at Zoom, we’re celebrating the universal and supernatural powers of coffee. Why? Because tomorrow is International Coffee Day (different from national coffee day) and we don’t like to leave such things to the last minute! Think of the countless Zoom Meetings and Zoom Webinars fueled by our amazing software and the brain-clearing, energy-providing, life-giving, […]
Zoom’s mobile app is racking up some serious kudos. Zoom was recently selected as a Top 10 Business Application for your iPhone 7 by eWeek, and won the Best Enterprise Mobility App for Mobile Video Conferencing by Compass Intelligence. Zoom is one of the only 5 star apps for business out there. Many business apps […]
Let me be clear, I (and Zoom) absolutely LOVE Uber! And really, what’s not to love? Besides reinventing transportation on a global scale and evolving the sharing economy to make available otherwise non-utilized transportation capacity, and their unicorn status business performance — they are also a Zoom customer! We commonly understand the word “uber” to […]
I’m an intern – meaning part-time barista, part-time copy maker, full-time do whatever no one else wants to do….right? Wrong. Day one; the first thing I was asked was, “Morgan, what do you want to do here this summer?” Dumbfounded, excited, and slightly confused I responded “something creative.” My internship apprehension significantly reduced, this is […]
Frost & Sullivan’s Analyst Gauntlet is a structured program wherein participating vendors and service providers give industry analysts deep dives and demonstrations of their collaboration solution. The analyst then uses the collaboration solution over a period of time and provides candid feedback based on his/her user experience with the specified tool. This week I’m putting […]
Books to read over the summer? With so much to do and precious little time to do it in, that might sound like a work of fiction. This is certainly no less true for the CIOs and IT managers among you. We know all about you BTW, in a totally non-creepy way of-course 🙂 The […]
Zoom has done it again, achieving ridiculously high NPS marks which has elevated our position to an even greater video conferencing industry score. Perhaps even more remarkable is that this was done at-scale with tens-of-thousands more customers since our last NPS evaluation. But First, What the Heck is NPS? Essentially a customer happiness barometer – […]
Attending an online meeting and watching a presentation. Yippy! Most of us have experienced these ad nauseum. Are we right? Over the last few years this has become the template for online meetings. Not always, but often times these can equal a great big YAWN if the content isn’t engaging or if we feel a […]
Where has the appreciation for non verbal communication gone? We have an innate desire for social interaction; to talk and be heard, to listen and understand, to share and learn, to see and be seen. This is especially critical within a business context, when we are concerned with the success of various business operations rather […]