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July 2018 marks five years of partnership between Zoom and our friends at Project ECHO. To celebrate, we wanted to share the story of how Zoom and Project ECHO work together to share medical knowledge that saves lives. What is Project ECHO Project ECHO was founded in 2003 by Sanjeev Arora, MD. At that time, […]
Out of 32 solution providers included in G2 Crowd’s 2018 Momentum Report for Video Conferencing, Zoom has received the highest satisfaction score of 100/100 and momentum score of 90/100, making Zoom the leading pacesetter in the industry. The Satisfaction score is based on customer contentment in end-user product attributes, popularity, statistical significance (number of G2 […]
Desktop virtual backgrounds have long been a favorite feature of Zoomers. Our customers have been super creative in selecting background images to use in their meetings. This fun and easy feature can be used in several scenarios. In a sales call, add a personal touch by using your customer’s logo or headquarters campus as your […]
In a week of incredible channel developments here at Zoom, we’ve got more amazing news: Zoom and Tech Data have entered into an agreement to build a global distribution and sales framework for Zoom Rooms hardware bundles. This partnership will bring together the industry’s leading technology providers – Zoom Technology Ecosystem Partners, Zoom Authorized Reseller […]
Today Mary Meeker and her colleagues at Kleiner Perkins Caufield & Byers released their much anticipated annual report, 2018 Internet Trends. Internet Trends is “…essentially the state of the union for the technology industry,” says TechCrunch. Its lead author, Mary Meeker, is a partner at KPCB and one of the most visionary and successful venture […]
Following our blog post on new Zoom features earlier this month, here is an in-depth look at some of the new recording features! Be sure to check out our deep dive on scheduling features as well. But first, a quick recap of how to record on Zoom: How do I record locally to my desktop? […]
A few months ago we sent a survey to a wide swath of Zoom users to see how they think meetings will change with the rise of AI (Artificial Intelligence), AR (Augmented Reality), and VR (Virtual Reality). We received over 1000+ responses and wanted to share the results to give you a peek into what […]
Today we take an unusual deep dive. Instead of looking at a specific product or feature, we’re going to examine a vital team at Zoom: Technical Support. You might be thinking, “Um, isn’t Zoom the easiest meeting solution in the world? Why do you need technical support?” Well, of course it is! But when you […]
Here at Zoom, nothing is more important to us than the happiness and satisfaction of our customers. We always make sure to read through user reviews and ratings to see what’s working well with our customers, as well as what our customers want to see from us in the future. While we often say that […]