Don't miss a thing! Sign up to be notified about new blog posts.
Enter your email address to subscribe to this blog and receive notifications of new posts by email.
NPS (Net Promoter Score) is a measure of customer happiness, and nothing brings us more pride and joy than our customers’ happiness. If you’ve spent any time around a Zoomie, you’ve probably heard us talk about our NPS a few times. Well, get ready to hear this acronym a lot more because our score has […]
Today, Zoom announced significant growth across Australia and New Zealand (ANZ), having achieved 134% revenue growth and a 105% increase in our customer base over the last year. We’re proud that Zoom has become a mainstay in organisations contending with a dispersed population, and ongoing connectivity and bandwidth issues. Our local AUZ customer base now […]
Part of Zoom’s mission is to enable collaboration and communication no matter where you are or what device you’re using. When we decided to host Zoomtopia, our first in-person user conference this year, we knew we needed to broadcast the event on Zoom to all our customers who would be unable to attend in person. […]
Rough night? Bad lighting? Worried that your interviewer might be a little ageist? Ever joined a video meeting, looked at yourself on the screen, and thought, “Ugh, I’m not looking my best”? You’re not alone. We surveyed some of our users and found that 18% of them don’t turn on their video most of the […]
Not everyone uses Linux, but everyone certainly depends on it. Many aspects of computing you rely on everyday – your Android smartphone, the millions of servers that host the cloud, supercomputers that crunch big data to give us weather forecasts and energy exploration – run on Linux. The engineers that work in Linux need a […]
Happy Global Accessibility Awareness Day (GAAD)! On this day we raise awareness about online access and inclusion and people with disabilities. Part of this effort is to make web-based services and websites like Zoom easy to use for people with disabilities. In celebration of GAAD, this coming weekend Zoom will release a couple new features […]
With recent security concerns at other communications companies (like this one from WebEx), we wanted to give you an updated primer on Zoom’s security. Security is our highest priority. We have built the most secure network with the most robust security features for our customers. In fact, many of the world’s most-trusted information security companies […]
Dear Zoom Community, Today we announced that Zoom has raised $100 million in Series D funding from Sequoia, with additional participation from Emergence Capital, Jerry Yang’s AME Cloud Ventures, and Qualcomm Ventures. We also announced the launch of Zoom 4.0, a new release featuring leading-edge innovations for enhanced enterprise functionality. By addressing the huge market […]
Your business and the work you do is important, critically important. You know this, we know this, and you should know that we know this 🙂 You understand. This is why we take a strong User-Focused UX approach to running our business — from product development all the way through to our customer service and […]