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Zoom loves Zendesk – it’s the backbone platform of our support team. Zendesk loves Zoom – it is their organization-wide communications solution. So we got together to create an awesome integration called Zoom For Zendesk, which will empower your customer success and support teams with instant Zoom meetings right from the Zendesk interface. Key Benefits […]
Happy Global Accessibility Awareness Day (GAAD)! On this day we raise awareness about online access and inclusion and people with disabilities. Part of this effort is to make web-based services and websites like Zoom easy to use for people with disabilities. In celebration of GAAD, this coming weekend Zoom will release a couple new features […]
A face-to-face meeting can be 34 times more successful than an email according to a recent HBR article. Face-to-face meetings are always my preference when possible, but in reality it’s not always an option or an effective use of time. In sales, face-to-face meetings can be expensive, time consuming, and can seem like a large […]
The Zoom events schedule is heating-up next week with not one, but two big shows! Our events coordinator is wearing out the carpet at HQ and we are buzzing with excitement about Interop in Las Vegas, and our inaugural participation at UC Expo 2017 in London, which also marks our debut into the European show […]
Next week Zoom is visiting fabulous Las Vegas for the annual Interop IXT Conference at the MGM Grand. Here’s what our fellow Interopers need to know to get some Zoom in their lives! The Zoom Booth Check out booth #329 for all things Zoom. We’ll be showing off Zoom Rooms for Touch on a Display […]
Almost 6 years ago, I left Cisco WebEx with a core team of engineers to build Zoom. By August 2012, we had an early beta product: Zoom 0.9. It wasn’t perfect, but it had promise. We were proud and couldn’t wait to share it with the world. But in an industry crowded with giants, we […]
Check out our short video case study on the Phoenix Children’s Hospital. This video features an interview with Rachel Dunagan, AV Technician for Phoenix Children’s. Dunagan describes how Zoom has helped caregiving teams communicate, improving patient outcomes, all while decreasing technical support issues. For example, Phoenix Children’s uses Zoom meetings with screen sharing to connect their […]
Zoom is connecting with the telehealth community at the American Telemedicine Association Telehealth 2.0 Conference (commonly known as ATA) in Orlando, Florida. ATA attendees: here’s what you need to know… See Zoom in Action Visit Zoom at booth #719. (We’re near the bottom left of this map.) Our friendly staff can give you a live […]
Mindtouch released its 3rd annual Top 100 Customer Success Strategists list. Sounds awesome right? But you might be wondering, what is the Mindtouch Top 100 Customer Success Strategist list? Excellent question! It was designed to help people interested in customer success find a community of thought-leaders in one place, follow them online for industry trends […]