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Today Zoom announced that Ryan Azus has joined the company as our chief revenue officer, reporting to our CEO Eric S. Yuan. Ryan will be globally responsible for Zoom’s direct salesforce, as well as our channel, sales operations and enablement, customer success, and sales engineering teams. Ryan joins Zoom after almost 20 years in the […]
I spend a fair amount of my time speaking with my fellow CIOs and other IT leaders, listening to their challenges and viewpoints on technology and communications. From these conversations, three trends have emerged that I would like to share with you. I also will discuss how Zoom is addressing each of these with our […]
Here at Zoom, “Delivering Happiness” is a core value across the company. Our Customer Success (CS) team is at the forefront of this effort via daily interactions with thousands of customers. A key component to that is Zoom’s own unified communications platform and how it enables our teams to deliver a premium customer experience. As […]
Our third annual Zoomtopia user conference is fast-approaching, and we wanted to highlight a few cool happenings surrounding the event, scheduled for Oct. 15 and 16 at the San Jose McEnery Convention Center. Share your Zoom story, win free passes Over the past year, Zoom has been amazed to learn all the innovative ways our […]
Zoom today announced the general availability of our Zoom Phone cloud phone service in the United Kingdom and Australia. We also released several enhancements for our phone service, including multi-language prompt support, Office 365 and Gmail integrations, the ability to multitask on mobile without dropping the call, on-hold music management, and others. Zoom Phone is […]
Zoom Video Webinars provide a frictionless experience to communicate with large audiences. Coupled with marketing automation products like Marketo Engage, businesses can successfully run campaigns to boost their lead and account-based strategies. Today, we are excited to announce a new and improved version of our seamless integration with Marketo Engage that will help supercharge your […]
Former Golden State Warrior and NBA Finals MVP Andre Iguodala joined the Zoom team Wednesday for a “fireside chat” in San Jose. Outside of his basketball career, Iguodala is a noted tech investor and also an author. His memoir, “The Sixth Man,” hit the shelves June 25 and is already a New York Times Best […]
Cloud video conferencing adoption has gone mainstream, with 42.9% of organizations with more than 2,500 now using it, according to Nemertes’ recent study of visual communications and collaboration among more than 500 companies. Adoption among financial services organizations is even higher, with 52.2% now using cloud video conferencing as an alternative to on-premise platforms. Cloud […]
To Our Valued Customers: Earlier this week, a security researcher published a blog highlighting concerns with aspects of the Zoom platform. In engaging this researcher over the past 90 days, we misjudged the situation and did not respond quickly enough — and that’s on us. We take full ownership and we’ve learned a great deal. […]