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I’m an intern – meaning part-time barista, part-time copy maker, full-time do whatever no one else wants to do….right? Wrong. Day one; the first thing I was asked was, “Morgan, what do you want to do here this summer?” Dumbfounded, excited, and slightly confused I responded “something creative.” My internship apprehension significantly reduced, this is […]
Frost & Sullivan’s Analyst Gauntlet is a structured program wherein participating vendors and service providers give industry analysts deep dives and demonstrations of their collaboration solution. The analyst then uses the collaboration solution over a period of time and provides candid feedback based on his/her user experience with the specified tool. This week I’m putting […]
Books to read over the summer? With so much to do and precious little time to do it in, that might sound like a work of fiction. This is certainly no less true for the CIOs and IT managers among you. We know all about you BTW, in a totally non-creepy way of-course 🙂 The […]
Right now, 15% of the US Population is over 65. By 2030, it’ll be 20%. In some developed countries, like Japan, the situation is even more dire – with 40% of the national health care budget going to elder care. It’s clear that always providing elder care services on an in-person basis won’t be able […]
Zoom has done it again, achieving ridiculously high NPS marks which has elevated our position to an even greater video conferencing industry score. Perhaps even more remarkable is that this was done at-scale with tens-of-thousands more customers since our last NPS evaluation. But First, What the Heck is NPS? Essentially a customer happiness barometer – […]
Oh how we’ve missed Boston! Home to Paul Revere, world-class universities, running culture, sultry summers, and outspoken people in crosswalks 🙂 We are excited to be back for Campus Technology 2016 next week, August 2nd and 3rd at the Hynes Convention Center Boston. Attending? If so then you’ve got to stop by Booth #609 to […]
Attending an online meeting and watching a presentation. Yippy! Most of us have experienced these ad nauseum. Are we right? Over the last few years this has become the template for online meetings. Not always, but often times these can equal a great big YAWN if the content isn’t engaging or if we feel a […]
Check out our newest education case study: The University of Arizona Achieves Student-Centered Learning with Zoom and Kubi. This case study focuses on the College of Education at the University of Arizona and how they have deployed Zoom and Kubi to create better learning experiences for their local and remote students. We spoke with Michael […]
… but definitely should! Video, audio, screen sharing, MP4 recording. We’ve covered the basics over and over. But Zoom also has some secrets you may not know about. It’s like the hidden menu of Zoom, but instead of a double double animal style or a 4×4 (for you In-N-Out fans), we’re talking about video collaboration […]