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Of all our achievements this year, we’re most proud that we have helped our customers be successful. Hearing your Zoom stories and knowing we make a difference is what gets us up in the morning and keeps us working to deliver happiness to you.
Eating disorders have the highest mortality rate of all behavioral health disorders – 20% of all eating disorder patients die from their disorder, according to the National Eating Disorder Association (NEDA). Recovery requires commitment over weeks, months, and sometimes years on the part of the patients and their care team. We spoke with Jonathan Ciampi, […]
Check out Zoom’s newest case study on our customer Trend Micro. We spoke with Trend Micro’s IT Director William Dalton, who discussed the collaboration challenges his company faced and how things have positively changed after implementing Zoom. There were several critical challenges Trend Micro was experiencing; these primarily included: Overly complex or difficult communications platforms […]
We here in marketing at Zoom have typed “Zoom from your mobile, desktop, or conference room system” until our fingers fall off, and yet there are still many Zoom users out there who stick to Zooming only from their trusty desktop. We get it, you’ve been burned by other video conferencing solutions, ones that say […]
Zoom won all three nominated categories in the Let’s Do Video 2015 Readers’ Choice Awards!
Check out Zoom’s newest case study: TWoA Connects Its Campuses Using Zoom’s Magic! Te Wānanga o Aotearoa (TWoA), New Zealand’s second largest higher education provider, was established 30 years ago to improve the social and economic conditions of people who struggled in the mainstream secondary education system. TWoA has implemented Zoom to connect their people […]
This fall, we surveyed thousands of our customers on their satisfaction with Zoom and how they use our products. The responses were overwhelming, both in quantity and quality. The most exciting result? Of the organizations surveyed, 94% would recommend Zoom, resulting in a Net Promoter Score (NPS) of 62! What is NPS? Net Promoter Score […]
Today we are so happy to announce our newest feature: Video Breakout Rooms. We’re providing this feature for free to ALL Zoom accounts. What are Video Breakout Rooms? Good question! Video Breakout Rooms allow the Zoom meeting host to create smaller groups within a larger meeting or training session. They have many key features for our customers: […]
Where do we even begin? We are first and foremost so thankful for the 140,000 businesses and 5,200 schools that use Zoom as their collaboration platform of choice. We’re also grateful for our team, so we asked them to tell us what they’re giving thanks for this holiday season. Let’s see what they said! “I am […]