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This fall, we surveyed thousands of our customers on their satisfaction with Zoom and how they use our products. The responses were overwhelming, both in quantity and quality. The most exciting result? Of the organizations surveyed, 94% would recommend Zoom, resulting in a Net Promoter Score (NPS) of 62! What is NPS? Net Promoter Score […]
Today we are so happy to announce our newest feature: Video Breakout Rooms. We’re providing this feature for free to ALL Zoom accounts. What are Video Breakout Rooms? Good question! Video Breakout Rooms allow the Zoom meeting host to create smaller groups within a larger meeting or training session. They have many key features for our customers: […]
Where do we even begin? We are first and foremost so thankful for the 140,000 businesses and 5,200 schools that use Zoom as their collaboration platform of choice. We’re also grateful for our team, so we asked them to tell us what they’re giving thanks for this holiday season. Let’s see what they said! “I am […]
Sometimes, the devil is in the details, and neglecting the little details can have profound effects on how things go. This is especially true during video meetings. The big things — such as making sure that your space is presentable, you speak clearly, and the way you present things doesn’t bore everyone to death — […]
Anyone who follows the video conferencing industry has invariably noticed that there has been a lot of upheaval recently – sales, spinoffs, and the like. Companies once considered to be the safest bets or the exciting new players on the market are now making customers nervous. Why all the change? Well, there are companies that […]
This is the Zoom blog. As such, we admit, we’re a little biased. We love Zoom and we want the world to know it! So we were glad when a non-biased source – Wainhouse Research – gave Zoom Video Conferencing and Zoom Rooms a thorough evaluation. We knew we could stand the close scrutiny! We […]
Here’s a question for you: Would you rather use the product that’s been on the market the longest or the one built by the most experienced team? We here at Zoom surveyed our engineering team and discovered that we have over 1000 years of combined experience working on real-time collaboration software! Zoom’s technology is four years old, but the team […]
We wish a Happy Veteran’s Day to all veterans and their families! To express our appreciation for your service, we are extending the following offering to all veterans: 1 Free Zoom Pro Account For 1 Year Unlimited meetings and minutes with up to 50 video participants Full collaboration feature set, including screen sharing, whiteboarding, co-annotation, […]
Replacing in-person employee training with virtual training can save your company time and capital. The problem is that many firms — particularly those that have large training and more than 500 employees — have inflexible, complex training programs.