We’re absolutely thrilled that Zoomtopia 2019 starts next week, and we can’t wait to host everyone for two full days of out-of-this-world workshops, keynote speeches, and delightful surprises! To help you get the most out of your experience at this year’s Zoom user conference, we’ve put together some important information you need to know before the event begins.

Directions and parking information

This year’s Zoomtopia will be held at the San Jose McEnery Convention Center, which is located at 150 W. San Carlos St., San Jose, California 95113. There are three parking lots available to Zoomtopia attendees that are within a 5-minute walk from the convention center. They are located in the convention center’s parking garage and near the South Hall behind the convention center.

Parking rates

1. Convention Center/South Hall Parking (Convention Center)
   $1 per 20 minutes, $20 daily maximum, Monday through Sunday. Special rates posted at facility may apply during special events.
2. Convention Center/South Hall Additional Parking (Convention Center)
   $1 per 20 minutes, $20 daily maximum, Monday through Sunday. Special rates posted at facility may apply during special events.
3. Convention Center/South Hall Additional Parking (South Hall) – South Market and Viola streets
   $7 daily flat fee; $4 evening flat fee; no overnight parking.

Registration/badge pickup

To attend all of the wonderful events and workshops we have planned for Zoomtopia, you’ll need a conference badge. You can pick up your badge at the registration kiosk, which is on the lower plaza level on San Carlos Street. Registration will open at 7 a.m. Tuesday, Oct. 15, and 7:30 a.m. Wednesday, Oct. 16. 

You’ll be able to pick up your conference badge at any point from the beginning of each day to the end of each day. After checking in at the registration kiosk, enjoy breakfast and drinks to kickstart your day and mingle with some of the other attendees. And please remember to wear your conference badge at all times during Zoomtopia to help us maintain a secure environment. Here’s a map of the lower-level plaza to help you navigate:

Download the Zoomtopia app

The Zoomtopia app (for both iOS and Android) is your knowledgeable friend at the event that will help you to get the most out of your experience. Our app is user-friendly, gamified, interactive, and covers everything you need to know about the event. You also can add events and sessions to your schedule right in the app.

To get the Zoomtopia app:

1. Go to the iOS or Google Play store
2. Search Zoomtopia.
3. Download the app and it will show up on your device’s home screen with the app display name“Zoomtopia.”
4. Once you’ve clicked on the app, please login with the same email you used to register for Zoomtopia. At this point, there will be a verification code sent to your email, which you will need to enter in the app in order to access the content.

Note: If you downloaded last year’s app, please ensure that you are opening ‘Zoomtopia 2019’, not reopening the 2018 app. Revisit Step #1 to ensure that you are choosing the app with our matching event icon.

Evening celebration of happiness

To wrap up Zoomtopia 2019, we have an out-of-this-world concert experience of epic proportions. Join us for an evening celebration of happiness featuring an unforgettable concert experience with hip-hop legend Snoop Dogg and Rock and Roll Hall of Fame inductee Lynyrd Skynyrd!

If you plan on attending the concert, please note that this performance may include adult content that may be considered profane, vulgar, or offensive by some individuals. If you are uncomfortable with such language or content, you should not attend this performance.

Watch Zoomtopia live

This year’s Zoomtopia has a ton of incredible events and information that you won’t want to miss. But if you can’t attend in person, you can still watch via the Zoomtopia Livestream at zoomtopia.us. Tune in starting at 9 a.m. PT/noon ET Oct. 15 and 16 for real-time coverage of keynotes from Zoom CEO Eric S. Yuan, Zoom CPO Oded Gal, former NASA astronaut Mike Massimino, and more!

If you have any questions or concerns at the event, please visit the Info Booth from 10:30 a.m. to 6 p.m. Oct. 15 and 7:30 a.m. to 5 p.m. Oct. 16. You can also check out the Zoomtopia FAQs for additional event information. And be sure to follow all the action on Twitter (@Zoom_us) with the #Zoomtopia19 hashtag!